Architecture & integration
- Solution architecture
- System design
- Event and data collection strategy
- Data flow design
- Data modeling
- CDP and segmentation
- SaaS integrations
- API and webhook design
- Downstream orchestration
Professional resume
Michael ChuaTechnical Implementation Manager.
Technical Implementation Manager at Oracle, focused on solution architecture and delivery, APIs, and integrations, with a hands-on engineering foundation.
- Solution Architecture & Delivery
- Technical designs, implementation planning, stakeholder alignment, and delivery.
- API & Integrations
- REST APIs, webhooks, event and data flows, and connected enterprise platforms.
- Hands-on engineering
- JavaScript, Node.js, front-end implementation, QA, and production troubleshooting.
Profile
Architecture through delivery.
A career built around translating ambiguity into systems that teams can implement, operate, and improve.
Since 2017, I have designed, implemented, and supported enterprise marketing technology, data collection, integration, and web application solutions. As a Technical Implementation Manager at Oracle, my primary responsibilities are solution architecture and delivery, along with APIs and integrations. My work connects customer goals to event schemas, API and data flows, segmentation logic, and downstream orchestration.
Core expertise
Strategy backed by implementation depth.
Enterprise architecture, engineering, platform, and delivery capabilities, plus the stack behind my recent product work.
Engineering foundation
- JavaScript
- Node.js
- Express.js
- AngularJS
- HTML5
- CSS3
- REST APIs
- PostgreSQL
Recent portfolio stack
- TypeScript
- React
- Next.js
- Tailwind CSS
- Vitest
Platforms & tools
- Oracle Marketing Cloud
- Oracle Unity CDP
- Oracle Infinity / UBI
- Oracle Integration Cloud
- Responsys
- Eloqua
- Google Analytics
- Adobe Launch / DTM
- Git
- UNIX / CLI
- Docker
- Jenkins
Delivery
- Requirements discovery
- Technical workshops
- Stakeholder alignment
- QA / UAT
- Production troubleshooting
- Documentation
- Technical training
Experience
A clear progression at Oracle.
Career progression spanning solution engineering, enterprise consulting, architecture, and delivery.
Company
Oracle
New York, NY
January 2017 - Present
Technical Implementation Manager
October 2026 - Present
- Solution architecture and delivery: translate enterprise requirements into technical designs and guide implementation through delivery.
- APIs and integrations: design and implement API-based data flows between Oracle platforms and third-party systems.
Senior Principal Consultant
June 2021 - October 2026
- Led client services for the data collection layer of Oracle Marketing Cloud offerings, serving as solutions architect for customer event capture, data modeling, segmentation inputs, and downstream activation workflows.
- Translated enterprise requirements into technical designs spanning data collection, CDP and segmentation, integration middleware, and messaging platforms; defined system ownership, payload needs, routing logic, and monitoring expectations.
- Architected and implemented REST API- and webhook-based integrations across Oracle platforms and third-party systems, including custom data flows and event-triggered workflows.
- Guided cross-functional design for an enterprise campaign orchestration workflow by clarifying trigger-source data gaps, centralizing eligibility criteria, and aligning downstream routing across two messaging platforms.
- Performed hands-on JavaScript and CSS validation and refactor support for financial-services career-site work; compared development, test, and production assets, identified missing artifacts, validated merged code, and supported QA/UAT handoff.
- Acted as an escalation point for complex platform, data, and integration issues; diagnosed with data viewers, API behavior, logs, configuration, and customer requirements, then created documentation and training for internal teams and clients.
Principal Consultant
October 2018 - June 2021
- Delivered enterprise marketing technology implementations with an emphasis on scalable configuration, platform integration, data-driven campaign execution, and customer adoption.
- Designed integrations between Oracle Marketing Cloud products and external systems, translating customer workflows into data mappings, technical requirements, and implementation plans.
- Led technical discovery sessions, implementation workshops, and UAT support with client stakeholders, implementation teams, and third-party partners.
- Advised clients on platform architecture, UX optimization, personalization strategy, and campaign data flows while balancing business goals against implementation risk.
Solutions Engineer
January 2017 - September 2018
- Developed experimentation, personalization, and web experience solutions using JavaScript, HTML, and CSS for enterprise clients.
- Built and deployed A/B/n and multivariate testing frameworks, custom front-end behaviors, and tracking logic across complex client environments.
- Ensured cross-browser compatibility and translated technical constraints into clear recommendations for non-technical stakeholders, sales teams, and customer contacts.
Professional tooling
Tools built from recurring delivery work.
Independent utilities created to make Oracle Infinity implementation QA and authorized demonstrations safer, more consistent, and easier to document. They are not official Oracle products.
Implementation QA
Oracle Infinity Inspector
Built a local-first Edge and Chromium DevTools extension that turns browser-visible Oracle Infinity collection activity into structured implementation evidence, reusable QA plans, pass/warn/fail scorecards, and exportable reports.
- TypeScript
- React
- Manifest V3
- DevTools APIs
Authorized demonstrations
Oracle Infinity Injector
Built a guarded Chrome extension for authorized temporary CX Tag demonstrations, with tag URL validation, loader-conflict detection, explicit synthetic-event authorization, duplicate-send protection, and a clean stop-and-reload workflow.
- JavaScript
- Manifest V3
- Chrome Extension APIs
- Node.js tests
Selected personal projects
Projects that make the engineering visible.
Current builds that demonstrate typed systems, workflow design, testing, and practical interface decisions in action.
Bond Watchtower
A freshness-aware market surveillance dashboard that combines official New York Fed and Treasury observations with clearly separated research scenarios.
Official-data adapters, risk methodology, dashboard UX
- Next.js
- TypeScript
- Zod
- Vitest
Built: Converted a macro thesis into source-cited alerts, provider-aware freshness, graceful data fallback, and explicit research-only boundaries.
Choreo Counts
A local-first choreography editor for analyzing songs, correcting individual beats, saving rehearsal projects, and exporting teaching-ready count maps.
Audio analysis, persistent editor, dancer-friendly workflow
- Next.js
- TypeScript
- Web Audio
- Vitest
Built: Turned automatic timing into an editable, recoverable teaching workflow that remains useful when detection needs human correction.
Education
Engineering training and academic foundation.
2016
Fullstack Academy
Software Engineering Immersive
New York, NY
2015
Columbia University
Advanced Programming Coursework
New York, NY
Data Structures in Java; Introduction to Computer Science
2013
Boston College
Coursework in Perspectives & Theology
Chestnut Hill, MA
Need an architect who stays close to the implementation?
Start with the system, the audience, and the outcome you are trying to reach.